COMMANDERS LLC
COMMANDING YOUR FUTURE

Marriott International

Commanders LLC directed organizational change management for Marriott International's enterprise-wide finance outsourcing initiative, transitioning financial operations to a recognized contract support vendor using a lift-and-shift methodology across 120 properties. Our team developed comprehensive readiness assessments and stakeholder engagement strategies to ensure seamless knowledge transfer while maintaining operational continuity during the transition. Applying Prosci ADKAR principles, we guided finance teams through each phase of change—from initial awareness through sustained adoption—delivering structured communication plans, role-based training programs, and adoption metrics that achieved rapid operational consolidation and measurable cost efficiencies across the global hospitality portfolio.

Amazon

Commanders LLC supported Amazon Web Services in positioning cloud infrastructure and advanced technology solutions for federal government adoption across defense, homeland security, and civilian agency markets. Our team conducted competitive assessments and developed strategic engagement frameworks that aligned AWS capabilities with emerging government requirements and acquisition priorities. Combining federal capture expertise with structured OCM methodologies, we shaped requirements, influenced investment decisions, and built trusted relationships with senior government stakeholders—applying change management principles to accelerate agency readiness for cloud adoption while ensuring compliance with FedRAMP, security protocols, and federal acquisition regulations governing enterprise technology modernization.

GAP Inc.

Commanders LLC leads enterprise-wide change management for digital product implementations across Gap Inc.'s portfolio of brands including Old Navy, Athleta, GAP, and Banana Republic—aligning change strategy with brand-specific business goals while maintaining enterprise consistency. Our team executes Agile and SAFe-driven change planning and delivery, integrating iterative feedback to support scalable and adaptive product rollouts across diverse retail environments. We apply ADKAR, Kotter, Prosci, and SAFe methodologies to optimize adoption, reduce resistance, and accelerate time-to-value for new product deployments while mentoring cross-functional teams to foster a resilient and change-ready culture grounded in proven transformation principles.

Microsoft

Commanders LLC partnered with Microsoft to align advanced cloud, sensing, and security technology solutions with federal mission requirements across DHS, DoD, and civilian agency markets. Our team applied structured stakeholder engagement and requirements shaping methodologies to bridge the gap between Microsoft's enterprise capabilities and complex government acquisition pathways. Leveraging deep expertise in federal procurement, FAR compliance, and competitive positioning, we developed adoption strategies that translated Microsoft's technology portfolio into mission-aligned solutions—ensuring sustained engagement with senior government stakeholders while applying Prosci change principles to accelerate organizational readiness for cloud migration and digital modernization initiatives.

Nike

Commanders LLC served in Nike's Adoption & Change Office, designing and implementing a digital transformation measurement framework based on Prosci ADKAR that provided transformation visibility for Nike leadership and brand investors. Our team supported executive presentations for the CIO, CFO, COO, and CEO—focusing on investment performance, system integration milestones, and adoption metrics across the enterprise portfolio. We led stakeholder engagement workshops and created playbooks to coach product teams on effective communication and readiness strategies, increasing user adoption for enterprise platforms including SAP, Salesforce, ERP, Workday, ServiceNow, and HR systems. Additionally, we launched a change analytics pilot to standardize product adoption reporting, built change management communities across Nike brand and product teams, and established a Transition Management onboarding program ensuring project continuity and successful adoption outcomes.

Under Armour - Transformation Office

Commanders LLC led all OCM methodologies for the establishment og the $2B Transformation Management Office at Under Armour, leading 28 concurrent digitalization initiatives across a 15,000-person global workforce. Our team developed a Change Management Governance Model standardizing assessments and ensuring Prosci methodology alignment across all transformation workstreams. We supported the executive steering committee led by the CEO, CIO, and CFO on transformational portfolio investments—conducting stakeholder engagement assessments, designing communication plans and training sessions, and establishing adoption measurement frameworks with defined KPIs. Key initiatives included retail order management system integration, loyalty program launch, strategic investment redesign, and Salesforce Service Cloud implementation, each delivered with comprehensive readiness assessments and post-implementation reviews.

United States Coast Guard

Commanders LLC serves as the strategic change management partner for the U.S. Coast Guard C5I Infrastructure Services Division, leading the government-owned transition from contractor-managed Infrastructure Management Services to a Product Operating Model under the IPSS contract. Our team provides executive-level guidance and hands-on execution for this multi-phase enterprise transformation spanning 5 branches, 52+ products, and 24 work cycles across FY26. We developed the governance framework with quarterly planning sessions, monthly portfolio reviews, and bi-weekly sprint cadences while creating 12 core artifacts transitioning to ServiceNow SPM. Additionally, our consultants led OCM for the Enterprise Service Management Platform integration and procurement digitalization modernization, conducting design thinking exercises to develop user stories and journey maps that informed system requirements and delivered ADKAR-based readiness metrics to support leadership decision-making.

Navy Federal Credit Union

Commanders LLC led enterprise change management, communications, and training for Navy Federal Credit Union's stand-up of the Enterprise Technology Governance division and rollout of the Product Operating Model—transforming a high-growth financial institution into an enterprise-grade governance structure. Recruited in direct response to NCUA audit findings, our team embedded sustainable practices aligned with ITIL v4, CMMI, COBIT, and Operational Risk Management frameworks. We secured sustained executive sponsorship through structured briefings, established Communities of Practice leveraging the Lean-Agile Center of Excellence as a pilot vehicle, and designed a 90-day transformation communication strategy with an ETG portal linking governance standards to mission success.

Veterans Affairs - Veterans Benefits Administration

Commanders LLC partnered with senior executive leadership in the Veterans Benefits Administration PMO to institutionalize SAFe-aligned portfolio governance and enterprise-wide ERP transformation initiatives across this Cabinet-Level federal agency's highly decentralized environment spanning 56 Regional Offices and 170+ facilities nationwide. Our team developed and executed comprehensive OCM strategies aligned with program objectives and diverse stakeholder needs, created internal change management communications for large-scale ERP implementations including financial systems modernization, and conducted training needs assessments supporting multi-modal delivery methods tailored to VBA's geographically dispersed workforce. We established data-driven decision-making frameworks and KPIs ensuring enterprise IT investments aligned with mission priorities serving millions of veterans.

Otsuka Pharmaceutical Co. Ltd.

Commanders LLC led global finance transformation at Otsuka Pharmaceutical, integrating Oracle R12 and first-generation AI automation across 15 international sites—reducing operating expenses from $20B to $10B through strategic process redesign and technology-enabled efficiency gains. Our team applied Prosci ADKAR methodology to guide stakeholders through the technical and human dimensions of change, ensuring sustained adoption across diverse cultural and operational environments. This multi-year engagement demonstrated our ability to deliver measurable business outcomes in complex multinational pharmaceutical environments with rigorous compliance and quality requirements.